The people leaving negative comments are the people that sign up for gym and then never go. Now they are mad because they have to pay a small fee to cancel. Their attitude clearly reflects the problem which is most likely consistent with their workout routine or lack thereof. I've been coming here for over a year....The staff and the facilities are top notch. It's an amazing place to transform your mind and body. Like anything else, you get out of it what you put into it.
I have been a Hotworx customer for several years and I started out in Carrollton but when I moved to Frisco, I moved to this location and I LOVE it. The people are super friendly, great customer service and the gym is set up just a tad nicer than other Hotworx locations - I travel a lot for work and I visit them in any city I can (I have the all-gym pass thingy). Working out in infrared saunas have helped me to not only lose 30 lbs but has helped my joint pain. The staff has been SO encouraging to me on my journey. I love the contests and have had 4 friends join this location, as well! Thanks West Frisco for all the positive motivation!! :~)
I was gifted a membership for my birthday and have been going basically everyday. I actually want to workout as much as possible since going here, I definitely feel like I'm really getting in a intense high interval workout each session. I'm so happy with my workout for once, thank you Hotworx! ????